Unbox Therapy
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Making tech products is a hard task, especially when starting from scratch. The Eve V seemed like a great product to feature and a valid alternative to the Microsoft Surface. Unfortunately fulfillment has been an issue and it seems some Unbox Therapy fans have been impacted. For that I apologize.
Article / Discussion Thread Links
After making a terrific tablet in 2017, Eve Tech is having trouble shipping units and supporting customers - liliputing.com/2018/07/after-making-a-terrific-tablet-in-2017-eve-tech-is-having-trouble-shipping-units-and-supporting-customers.html
PayPal Funds Freeze - eve.community/t/latest-updates-from-china-on-prototypes-deliveries-and-more/5705
My awful experience trying to refund an Eve V and why you should avoid them if you value your rights as a consumer- www.reddit.com/r/Surface/comments/8ufvv5/my_awful_experience_trying_to_refund_an_eve_v_and/
Eve V the community-sourced device maker and hopeful 'Surface Killer' extends shipping delay to 9 months, shuts down forum registration - www.reddit.com/r/Surface/comments/91ygng/eve_v_the_communitysourced_device_maker_and/
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Twitter - twitter.com/unboxtherapy
Facebook - facebook.com/lewis.hilsenteger
Instagram - instagram.com/unboxtherapy
Google Plus - bit.ly/1auEeak

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Unbox Therapy
Unbox Therapy 6 महीने पहले
Article / Discussion Thread Links After making a terrific tablet in 2017, Eve Tech is having trouble shipping units and supporting customers - liliputing.com/2018/07/after-making-a-terrific-tablet-in-2017-eve-tech-is-having-trouble-shipping-units-and-supporting-customers.html PayPal Funds Freeze - eve.community/t/latest-updates-from-china-on-prototypes-deliveries-and-more/5705 My awful experience trying to refund an Eve V and why you should avoid them if you value your rights as a consumer- www.reddit.com/r/Surface/comments/8ufvv5/my_awful_experience_trying_to_refund_an_eve_v_and/ Eve V the community-sourced device maker and hopeful 'Surface Killer' extends shipping delay to 9 months, shuts down forum registration - www.reddit.com/r/Surface/comments/91ygng/eve_v_the_communitysourced_device_maker_and/
Rodney 5 महीने पहले
This is true.. mine also have not shipped yet (govrel17@gmail.com), and I order and pay full for this since JANUARY 2018 !!!!!! Exchange 17 email with them and their excuses are a lot. Sometimes their answer is saying your goods will be shipped on march, the june, july, etc, keep postponing. Then their other answer is funding issue, bla bla bla, then other answer is waiting for investor.... Up until today, 23rd January 2019, they have not fulfill their promise. Even on my account on eve website, they still put November 2018 as shipping estimated time!!!!!!!
Liviu Dumitru Ruginosu
Liviu Dumitru Ruginosu 5 महीने पहले
Anyone knows what watch is Lewis wearing?
Alexandre Hasegawa
Alexandre Hasegawa 6 महीने पहले
Actually not only this product but, many products on IndieGoGo are not delivered to their costumers! I almost bought a wallet that you introduced and after read many reviews I realized that invest money and not receive the product make anyone stressed! I thank you to make this video and I believe that is better you always announce to people check the company reviews before put their money into something that they would never receive or even get refund.
Powerful Boy
Powerful Boy 6 महीने पहले
It is a phone
Powerful Boy
Powerful Boy 6 महीने पहले
marc gilles
marc gilles महीने पहले
I was just going to pull the trigger on the Eve V. Thanks Unbox Therapy, you just saved me some money.
Yan Campos
Yan Campos महीने पहले
I respect you.
Yelp for Help If Needed
Yelp for Help If Needed महीने पहले
I feel bad for the people who bought this but never got it
Samuel Landsborough
Samuel Landsborough महीने पहले
Not your fault people need to do the research don't get me wrong I'm a huge fan but still
Irfan Rangwala
Irfan Rangwala महीने पहले
Need you to make another video and highlight get this on a large scale please help
Irfan Rangwala
Irfan Rangwala महीने पहले
This is a fake yes that’s the same I have paid 1599 and not received the product nor refund
ThePositiveKRP महीने पहले
I reckon you guys ought to elect this guy for president. He'd do a good job.
theunited broes
theunited broes 2 महीने पहले
Steve Greenley
Steve Greenley 2 महीने पहले
I just received my Eve V, 1 year late. It's a very nice machine and I'm pleased to have it. I just plugged it into my OWC thunderbolt dock and it drove my twin 4k LG monitors at 60hz without any fuss (unlike my much more expensive Surface Pro 6). I've had my ups and downs with Eve-tech as the weeks turned into months but they didn't fold, they delivered and I'm grateful for that. Keep an eye on Eve-tech. It take guts and stamina to go through what they've endured. Good luck to them.
Wolf Viking
Wolf Viking 3 महीने पहले
Why is the guy who emailed blaming Lou as if it's his fault he didn't receive his product
Mandie Adams
Mandie Adams 4 महीने पहले
Thank you for addressing this. I have a lot of respect for people who are famous on IN-vid and use their platform to address these issues and (basically 'spill the tea') on things that people need to hear . Lots of respect to you, Lew!
Bart Dekesel
Bart Dekesel 4 महीने पहले
I have subscribed for their offers and releases by email, this since 2016 in the first year they had a release, so i get an email. I clicked the link to buy fill in everything i want. At the end i go to the shopping cart, want to login to complete and pay order, guess what no luck, not the correct email??? I just got an email loool. I try al other emails i have, try to reset password, No luck I gave up next time i think about 8 months later again a email with a release and they are sellling some Eve-V to subscribers, guess what same story, not possible to login and complete the shopping cart. Fuck it. YESTERDAY guess what, email 24-hour subscriber-only secret offer!!! THIS IS JUST FOR YOU!! I do the same FR*¨µ%ng thing i do almost 3 years to get one. No luck again Fuck it i will get a MICROSOFT SURFACE pay 300 more and get it instantly no problems!! Even can't email them with my problem, probably hundreds of product they miss because of that
Max Quagliotto
Max Quagliotto 4 महीने पहले
Thank you for this video -- I am on the Eve Mailing List and they have a "Secret Offer" going on now (expiring in the next hour) cutting the price down significantly. I was about to get it but decided not to and do my homework. Thank goodness I found this video or else I would have possibly wasted a tonne of money.
OMEGA RED GAMING 4 महीने पहले
thank you .I was gonna look at it to check into it .Glade I didn't .thank u
Masgil _
Masgil _ 4 महीने पहले
I ordered mine at March 2018, got it at February 2019.
Shyam Devadas
Shyam Devadas 4 महीने पहले
Hey Lou, I left a comment on your original review. Eve has recently sorted out its issues and they are sending out the much delayed units now. (Mine arrived today.) How about a revised review to determine how the Eve V matches up to the current competition. They seem to be sorting out the fulfillment issues. I just need to know if its worth keeping. (Or, should I not unpack it and sell it new in the box? An updated review would be appreciated.
Shaun Hallier
Shaun Hallier 5 महीने पहले
Just wanted to say, I ordered my Eve in March, the higher end model for 1600, and I JUST TODAY received it. I would not buy from Eve tech
Adam Hanly
Adam Hanly 5 महीने पहले
Too many links in your descriptions guys. Chillllll
NikoliZZer 5 महीने पहले
Maybe you should include the product name in the video title?
Daniel Rtdcdo
Daniel Rtdcdo 5 महीने पहले
Many other IN-vidrs who promoted this should do the same, I really feel assaulted
Luke Deveraux
Luke Deveraux 5 महीने पहले
Conclusion : make Lew the Apple CEO
B 2
B 2 5 महीने पहले
I dont trust paypal one bit. (Dollar) had a hell of a lot of trouble getting my money back from a dodgy Ebay Honkonger out fit. So it's not a, " Unboxing Therapy." issue. You just demo the tech.
Keshan Udit
Keshan Udit 5 महीने पहले
Hey lew why don't you talk about the Saugus v2. The product that you promoted on Indiegogo
LoneTech 5 महीने पहले
They are NOT fulfilling orders "somewhat rapidly". I've waited since April, and have an estimated delivery marked NOVEMBER. All this estimated delivery date text is is bait to pull in more victims, as evidenced by them moving that goal post since I ordered. I wouldn't trust any estimate from them at this point.
Doc T'Soni
Doc T'Soni 5 महीने पहले
I tell you what happened: They blew all their money, couldn't produce enough to ship to all customers, if any, and now they're trying to sell more products to fulfill the original kickstarter orders with the money made from the new orders. The company is basically bankrupt.
we 3
we 3 5 महीने पहले
You’re a good man Lew.
Mo Swagger
Mo Swagger 5 महीने पहले
No one should ever assume that this channel is a some sort of consumer guidance, it's just entertainment and btw this guy gets paid to advertise and promote these scams.
Amit Sapre
Amit Sapre 5 महीने पहले
Craig Hutchinson
Craig Hutchinson 5 महीने पहले
I got high hopes for Eve it was going to purchase one knowing that it was marginally better specs for the price but as the months went on I realized it was not going to be better price wise so I elected not to buy one thank God I would have been livid waiting a year and still not getting the product
Red Comet
Red Comet 5 महीने पहले
Nah, fuck that. It aint your fault. That guy That emailed you was just looking to vent his problems with you. They shouldn't have bought something like that without knowing the risk. I know its the Canadian way, but Dont apologize for other people being stupid.
MazdaBass971 5 महीने पहले
And that's why i never invest in products that aren't even made yet. I just let the other suckers fund them first.
Dannysos21 5 महीने पहले
Definitely need to keep covering these types of products but maybe just a disclaimer at the beginning of the vid. Very important to give these products a fighting chance.
MINT 5 महीने पहले
Name of the song/music in the background?
Ryan Clark
Ryan Clark 5 महीने पहले
Paypal is such an awful company to do business with. They're basically thieves/bullies, I would never do business with them again.
Timepusher 5 महीने पहले
honest. well done
It’s Azar
It’s Azar 5 महीने पहले
Lol the time I’m watching this the veiws are the same as the money raised on indegogo
Limit AK
Limit AK 5 महीने पहले
Lou is a stand-up guy for even making this video. He did not have to do this. More importantly, this company is shady AF for actively taking orders while others sit in back-order for 1+ years. No press releases, no advice or course of action for customers. Just time-buying stock email responses. They gambled with the customer's funds to hit it out of the park. And now instead of taking the smaller L and doing right, they're digging themselves deeper. Look up Full Tilt Poker and what they were doing with customer fund's in a different but also similar situation. It did not end well.
lorian williams
lorian williams 5 महीने पहले
Much respect for doing this video not to many you tuber whould do a viedo like this. Will be whiching more of your video.....
Iraqman 6 महीने पहले
This is the most honest and logical apology video on IN-vid well done!
Keyboard Warrior
Keyboard Warrior 6 महीने पहले
In the end, paypal fucks EVERYONE!
Father Finger
Father Finger 6 महीने पहले
Chickenpatty878 6 महीने पहले
Glad i didn't buy the Eye iPhone case featured on your channel. Same issurs with that
Drįįp 6 महीने पहले
*buyer bewareeeeee* *your in for a scareeeeee* Yes it’s a goosebumps reference
lolo88lolo 6 महीने पहले
Why is no one commenting on how the email was waaaaay overreacted?
Andoy33 6 महीने पहले
I bought a door lock from Kickstarter before the smart home boom and they never shipped the item and I lost 149 dollars
Shivam Tiwari
Shivam Tiwari 6 महीने पहले
Great video
Kenshin Lim
Kenshin Lim 6 महीने पहले
Thx for voicing out, Lou, I hope this will get more attentions & can spark some sort of investigation into companies like Paypal, etc... Living in Malaysia, sometimes I want to buy some overseas products, but never did cos they kept wanting me to use PayPal. Hope they can remedy it quickly.
Neil Hawke
Neil Hawke 6 महीने पहले
Good that you did this video, that's why we follow you - because you're honest and get this sort of stuff moving. The chap should talk to his bank not necessarily moan to you. But props for this approach to solving the problem.
DarkAngelNikita M
DarkAngelNikita M 6 महीने पहले
"You have violated my trust." It's the company's fault you didn't receive your product, not Lew's.
WentoTheWolf 01
WentoTheWolf 01 6 महीने पहले
Amazing IN-vidr. Read messages from us and really cares.
lchou100 6 महीने पहले
Mine is not shipped too!
lchou100 6 महीने पहले
cuz i did not pay
Rankwell SEO
Rankwell SEO 6 महीने पहले
Man, where are your glasses?
Darknessx0x0x 6 महीने पहले
But if it's the buyers negative to own then it's not the company's fault or a wonder trade.
Darknessx0x0x 6 महीने पहले
Remember a tip if u can't touch the item u want u may have issue or issues
John V
John V 6 महीने पहले
Firstly it's great of you to apologize not that its required. Secondly, behavior of startup company like this makes other good startup companies look bad. Who would then invest/pre-order products from such companies. Terrible!
Ryan Jesse
Ryan Jesse 6 महीने पहले
Welcome to crowdfunding crap. These morons have NO idea how to deal with manufacturing and exporting. Over 80% of Kickstarter campaigns don’t fulfill. It makes a mockery of us true entrepreneurs who know how to run businesses
sushi Head ⛶
sushi Head ⛶ 6 महीने पहले
ive asctually watched it :D
Héctor Carnicer
Héctor Carnicer 6 महीने पहले
Please try HP spectre folio
Das S
Das S 6 महीने पहले
This is why you're the best IN-vidr
Sai Vishnu
Sai Vishnu 6 महीने पहले
Hey Lew why don't you create a forums to discuss
elisabeth grill
elisabeth grill 6 महीने पहले
I don’t know the company
Joshua McGuire
Joshua McGuire 6 महीने पहले
Fake story for exposure.... Zzzzzz
Mike jones
Mike jones 6 महीने पहले
Idiots that spend money on kickstarter is stupid asf
Brian W.
Brian W. 6 महीने पहले
credit card chargeback?
Mondli Tenza
Mondli Tenza 6 महीने पहले
I think those are not allowed after a curtain amount of time.... After a year, there is little chance of that happening
Aaditya Dorwani
Aaditya Dorwani 6 महीने पहले
Blippi has more views than this
Kory Holding
Kory Holding 6 महीने पहले
Bend your iPad pro
lavesh ramdeen
lavesh ramdeen 6 महीने पहले
Did Lew even explain anything about this laptop. I doubt it .. probably just said screamed n jumped n said it's amazing because it turns on ... Lew is fun to watch but doesn't really offer any good or useless insites on any products..
lavesh ramdeen
lavesh ramdeen 5 महीने पहले
@JayJapanB then you definitely blind .. mkbhd ..A big youtuber !! Offers way better insites !! Unless you like monkeying around .. them enjoy !
JayJapanB 5 महीने पहले
The issue is that the products stopped delivering. How could he foresee that, duffy? He's done a decent widespread insight on this products current status, which no other big youtuber has done.
redbeacon 6 महीने पहले
Thanks Lew for bringing this issue up ,if it would've been someone else they probably wouldn't have given a shit
ronn carmona
ronn carmona 6 महीने पहले
So love this guy, he knows how to say sorry. More power to you Lew!
David A
David A 6 महीने पहले
Give the dude this computer
Sean Q
Sean Q 6 महीने पहले
Bottom line is that they're a sham company, this video has completely shown them up for the fraudsters they are and hopefully nobody will go near these thieves again.
captain india
captain india 6 महीने पहले
U look like a connor Macgregor really...😁
Fulcrum 6 महीने पहले
Leena Sfar
Leena Sfar 6 महीने पहले
@unbox therapy review the sony wh-1000xm3 noise cancelling headphones
stavros kirtopoulos
stavros kirtopoulos 6 महीने पहले
... with great power comes great responsibility - it appears XYZ mob cashed in on your popularity ..bad :( but good to see you (Unbox Therapy) made an effort to help that individual. WD
Joe Charpentier
Joe Charpentier 6 महीने पहले
Can someone please explain to me this whole Huawei being banned thing in Canada and USA like what does it mean if you own the product or if you want to buy the product? If you own it does it still work? Can you still get them? Thanks if someone could help me understand that would be great :)
Destino Naito
Destino Naito 6 महीने पहले
A fool and his money
ave b
ave b 6 महीने पहले
yeah i dont think this was intended. he introduced it, cs this specific product promises good things. if the company or whomever built it was real enough, they shouldve done something for an instant freeze transactions among new buyers or just make the product unavailable for a moment. someone couldve sued them , you know ?
Enderbro 6 महीने पहले
Lew you aren't responsible for this idiot. Backing ANY startup is completely and totally the investor's responsibility. As a backer YOU put the money into a product that is NOT available on the promise (=/= guarantee) that your financial backing will result in the product advertised and will be in your possession. This guy obviously doesn't know how startups work and honestly if he hadn't lost his money this way he would've been stupid enough to lose it a different way. Do not feel guilty.
Justine Jose
Justine Jose 6 महीने पहले
Tommaso Azzalin
Tommaso Azzalin 6 महीने पहले
I was one of the first buyers on their website. I am in the exact same situation of the person that mailed you: I watched your video and others' and this tablet seemed like a very good deal compared to the Surface available one year ago, especially in that particular price range. Yet here I am one year later with no tablet, no refunded money, still waiting. I learnt the lesson and spread it all over the people I know. I'm still hoping, and still I will, for the best.
Brian Evans
Brian Evans 6 महीने पहले
Eve is not as dishonest as Apple. Fact
ahady siregar
ahady siregar 6 महीने पहले
Lenovo G5 Pro GT Pleaseee !!!
Joe Strandell
Joe Strandell 6 महीने पहले
Nick L
Nick L 6 महीने पहले
You are a stand up guy Lou
Sprits Fal
Sprits Fal 6 महीने पहले
This is why I don't use those platforms. It's basically pre-orders, don't fkin do it!
mikes gt
mikes gt 6 महीने पहले
How is this in any way Lew's fault? The buyer should have contacted his bank and PayPal both. This is a gap with the company, has nothing to do with unboxed therapy at all. They don't control this company's business practices. I am sympathetic with the buyer's situation, but he is getting pissed at the wrong people here.
Tech Lover
Tech Lover 6 महीने पहले
I'll never watch any youtube video for this guy again, I'll unsubscribe form this channel. Guys unsubscribe form this channel too, because this guy always give information about a product and describe it as the best product in this world then after awhile and after the subscribers trusted his opinion and buy that product , he publishes another video totally opposite to his first opinion and this after the consumer trusted him and bought that product.
Gecko 6 महीने पहले
As a still waiting customer I just want to point out, that the V's back from the Indiegogo campaign have all been shipped. The V the user from the mail (and I myself) are waiting for is from a flash sale on Eve's website.
Jun Malabanan
Jun Malabanan 6 महीने पहले
That’s a lot of waiting for a now outaded product.
This is why I don’t fuck with shit on Indiegogo.
Genesis Yasu
Genesis Yasu 6 महीने पहले
Unbox Therapy Bro i respect that you took this persons issue and totally put out your sincerity and consideration, hardly any channel does this now, and I respect you even for approaching it this way the way you have, great job dude
Fortnite DefaultSkin
Fortnite DefaultSkin 6 महीने पहले
This was his own fault.
Daniel Pierce
Daniel Pierce 6 महीने पहले
Beware of Indiegogo, they don’t require a working prototype to start a campaign, it’s much more likely that a company will fail to deliver on that platform. I realize that this isn’t the case here,but just thought I’d make it known that you should make sure that what you are looking at isn’t just cgi and there is an actual device that is at least in the prototype stage...
kishon charles
kishon charles 6 महीने पहले
vinayak bavaniya
vinayak bavaniya 6 महीने पहले
Good guy Lewis
Vinyl Monkey
Vinyl Monkey 6 महीने पहले
In my country (UK) if you use a credit card (cause its not your money really) they will open a case and refund you. I got done on a fake shoe website. Emailed and posted all the evidence they needed and got my money back. Plus i sold the shoes (that my nan would wear) on eBay. It was a bit of a mission but it worked and i came out the other end better off. Sometimes, like that guy said earlier, you gotta use your brain if you're conned. Especially if you used a credit card, as its not your money they are stealing.
rollover36 6 महीने पहले
buy buy buy, consume consume consume, spend spend spend, waste waste waste
LR8O 6 महीने पहले
what make of watch is he wearing??
kamikaze5262 6 महीने पहले
Lew it's not your fault for what happened that's for sure.
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