A man tries to find a song that changed his life. But his temper gets in the way. | Customer Service

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Charles is on a mission: he heard a "wonderful song" on his flight the previous day, and he wants to find out what it is. Unable to figure out the title and artist of the track, he's now on the phone with the airline's customer services as he flips through records at a local shop.
But dealing with the endless round of holds, waits and transfers on the phone proves frustrating, putting Charles through a uniquely modern hell just to simply find the one song that brought him joy during a rough time in his life. His temper gets the best of him, but in picking up the pieces afterwards, he gets a rare moment of grace.
Director Alex Medina, along with co-writer Juan Pablo Daranas Molina, has fashioned a comic short that, like many great comedy shorts, is an expanded scene taken to hilariously logical extremes.
What makes this short work is its total relatability, and its portrayal of the absolute absurdity of modern life. Very few people can't relate to the frustrations of dealing with customer service that seems designed to thwart and even enrage consumers, instead of making them feel listened and heard.
But while the film's situation is absurd, it's still grounded in very relatable and understandable human emotions, functioning as a witty, revealing study of anger and aggression.
The lead performance by Jordan Rennick is both underplayed and outrageous, but there's emotional truth in his portrayal on how we take the anger and helplessness we feel in one situation and turn it against someone in another entirely different but adjacent situation.
But by the film's end, Charles has a moment of self-realization and vulnerability, realizing his own part in escalating a situation. The simple, quiet way he takes accountability -- and the kindness he shows himself and others -- complete his arc in an emotionally satisfying way that feels well-earned and organic in a way that's sometimes rare in comedy shorts.
In this way, "Customer Service" is a wry, knowing object lesson in just how crazy modern life has become, and how we navigate tricky situations through acceptance, honesty and humor.
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A man tries to find a song that changed his life. But his temper gets in the way. | Customer Service
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फ़िल्म और ऐनिमेशन



शेयर करें:

शेयर करें:

वीडियो डाउनलोड करें:

लिंक लोड हो रहा है.....

में जोड़े:

मेरी संगीतसूची
बाद में देखना
टिप्पणियाँ 514
Omeleto 2 महीने पहले
Omeleto is the home of award-winning short films. Subscribe for more: sub2.omele.to
Vlasko60 2 दिन पहले
Give that supervisor a raise.
Cosmic Shadow_YT
Cosmic Shadow_YT 4 दिन पहले
Plot twist : you don’t get to hear the song
So Jorn
So Jorn 5 दिन पहले
Miles davis
James Redgrave
James Redgrave 6 दिन पहले
For anybody wondering the song was sicko mode
hooo S
hooo S 10 दिन पहले
Anying bertele tele si bapaq anying kzl aing
mvasqu762 15 दिन पहले
There's a song I'm still looking for and I don't know how to find it. It came out during the 80's... It was a guy talking, listing out over detail about each of his friends. I think it was 100 people by the end. Can someone help me out?
Philosophiezerstörer Kant
Philosophiezerstörer Kant 17 दिन पहले
This guy's character arc reminds me of the "choice to think" David Foster Wallace talked about in This Is Water.
R Hayat
R Hayat 23 दिन पहले
I can see why his wife divorced him.
P H 29 दिन पहले
So looks like his anger is warranted.
Volvo 420
Volvo 420 महीने पहले
Pretty bad manuscript to be honest, conversation does not feel natural at all.
Discord Discord
Discord Discord महीने पहले
It happened to me twice. And turned out both songs were Kenny G. And ever since, Ive been happy.
jesus christ himself
jesus christ himself महीने पहले
Damn he was tearin up that chick at the counter
Meme Salty
Meme Salty महीने पहले
Song name
Little Sweetie
Little Sweetie महीने पहले
The supervisor from the airline company plucked him and ripped his wings off before hanging up on him. Don't chew people's heads off especially when they're trying to throw you a life line!
Doctor Bong
Doctor Bong महीने पहले
whats the song at the end?
Ocean Current
Ocean Current महीने पहले
This is about how people pretend to be interested in things just so they can get upset when someone doesn’t know what they are talking about but. In the end they never actually cared about it which is why he seemed unfazed when learning the name of the song and why he left the jazz records for the guy playing the music he realized he never really cared about jazz and the man playing it had more genuine interest in it
Alexis Taylor
Alexis Taylor महीने पहले
The record store worker was just awful. The worst part is, there are so many workers that act just like her now a days.. on their phones and not giving a darn about anything but themselves.
Rogue Floppers
Rogue Floppers महीने पहले
Based on his mimicking of the tune at 4:05 I would say that the tune is Blue Train by John Coltrane.
This Epic Life
This Epic Life महीने पहले
"Maybe if you weren't on Instagram the entire time I was talking to you...." says the guy wearing earphones and trying to talk on the phone while speaking to her. He's rude. She's rude. They're all rude.
Ser Dun
Ser Dun 2 महीने पहले
This short film has a Adam Sandler’s Punch Drunk Love kinda feel to it
Cash Curtis
Cash Curtis 2 महीने पहले
I hated the main character so much that it ruined this for me
The Emperor
The Emperor 2 महीने पहले
there's no need to be a dick
shehu musa
shehu musa 2 महीने पहले
Nice movie
Stabbed in Merseyside
Stabbed in Merseyside 2 महीने पहले
Should've used shazam
Ema Mathers
Ema Mathers 2 महीने पहले
Male version of a Karen
Julia Connell
Julia Connell 2 महीने पहले
"his temper"?? what about their terrible customer service??
Vlasko60 2 महीने पहले
The number one way people feel loved is when they're listened to.
Vlasko60 2 महीने पहले
People like him don't know how they look or sound to everyone else. They truly feel victimized by the world and justified in their verbal abuse of others.
Mitchell Eastman
Mitchell Eastman 2 महीने पहले
Compassion is contagious
keisterroll 2 महीने पहले
god bless thin girls in tank tops
Ma Rie
Ma Rie 2 महीने पहले
This should be called « The redemption of Karen »
Bearded Jagger
Bearded Jagger 2 महीने पहले
I can't remember a movie character I liked or was rooting for less.
Makungu Mwape
Makungu Mwape 2 महीने पहले
danndann 2 महीने पहले
It’s frustrating, but you gotta help them to help you too sometimes
Cri Mejia
Cri Mejia 2 महीने पहले
Every one in the vid is so bad to him
AuralAudacity ASMR
AuralAudacity ASMR 2 महीने पहले
First off, American Airlines would never find you your song. Southwestern, maybe.
AuralAudacity ASMR
AuralAudacity ASMR 2 महीने पहले
"inflight emetics"
AuralAudacity ASMR
AuralAudacity ASMR 2 महीने पहले
isnt there that app that identifies a song thats playing? should be the commercial for it.
Eat Banana Peels
Eat Banana Peels 2 महीने पहले
This was getting painful and I was just ready to give up. I was already kind of on edge after a tense day, and this guy was just making it worse. Then what happened somewhere around 8:00 just turned it around and I laughed out loud. It’s pretty cool this guy got it twice, the first time when the guy threw it back in his face, and the second time when the lady killed him with kindness. If that doesn’t teach him, nothing will.
Jones Family
Jones Family 2 महीने पहले
We’ve all been there.
202d 2 महीने पहले
this guy handles himself and the service rep like a tool. and what a crappy record store.
202d 2 महीने पहले
the cops/instagram/snap line was really funny.
PenguinXD 2 महीने पहले
what was the song name
jingerstorm 3 महीने पहले
this is why you must always have shazam or some other music ID app on your phone.
AsinNu Hibu
AsinNu Hibu 3 महीने पहले
Anyone knows what was the song name! That he was looking for,,😉
KatanaBart 3 महीने पहले
Wait until he has to go back to the store for a refund since he doesn't have a record player that plays vinyl
Ari Orenstein
Ari Orenstein 3 महीने पहले
Someone please tell me the name of the girl in the store 😍
Ari Orenstein
Ari Orenstein 2 महीने पहले
@testfire3000 thank you so much!! Can't believe I missed that 😂
testfire3000 2 महीने पहले
Iohana Sanchez. She is listed in the closing credits. And I agree, very pretty.
Christina Andwena
Christina Andwena 3 महीने पहले
I can see myself in this character, albeit not nearly as aggressive
Mark Arnott
Mark Arnott 3 महीने पहले
👨‍💻IN-vid recommended OMELETO oct 2019 i keep getting a bit hungry for omelette 👍🥇
Mary Boyer-Shaw
Mary Boyer-Shaw 3 महीने पहले
This is a good story about how angry and frustrated people can be and subsequently vent that anger onto other people, generally innocent bystanders. A little love and patience and warmth can go a very long way toward making everyone feel better, if only for the moment.
Mohamed Faried
Mohamed Faried 3 महीने पहले
Wow, I wanted to give it a thousand likes.
Europa 3 महीने पहले
I'm just like this guy.... Passive aggressive
Literosexual 3 महीने पहले
This is kind of cathartic I wish I could tell dickhead customers just to leave the store if they're rude to me.
Pegasus 3 महीने पहले
He didn't know it, but the song he wanted was on one of those albums he left in the busker's instrument case.
Pegasus 3 महीने पहले
Plot twist: His phone doesn't even work. The voices were all in his head.
udit sharma
udit sharma दिन पहले
How it is true, I am bit confused.
D. Brister
D. Brister महीने पहले
That's brilliant!!
Ivica Kordanovic
Ivica Kordanovic महीने पहले
Pegasus Maybe he's actually gone deaf
Ignatius J. Reilly
Ignatius J. Reilly 3 महीने पहले
On a a side note, American Airlines is absolutely the WORST. If you ever boom with them, you'll never again.
pumpupthevolume 3 महीने पहले
The moral of the story is if you build a good music recognition app you're gonna make bank.
reiynebertch 3 महीने पहले
So whats the name of the damn song._.
Freaky Fingers
Freaky Fingers 3 महीने पहले
He’s a male Karen
utub 3 महीने पहले
No one working in a record shop is ever that pushy..... record shop workers are always super friendly at least that’s my experience
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